Chatbots Case Study

Domain-specific assistants and internal tools for support, sales and ops. Evals, guardrails and RAG done right.

Overview

This case study presents the development and implementation of domain-specific chatbot assistants designed for enterprise support, sales operations, and internal tooling. The project emphasizes proper evaluation frameworks, safety guardrails, and effective Retrieval-Augmented Generation (RAG) implementation.

Key Features

• Multi-domain expertise: Specialized assistants for customer support, sales qualification, and internal operations
• Robust evaluation framework: Comprehensive testing and performance monitoring
• Advanced safety guardrails: Content filtering, response validation, and ethical constraints
• Optimized RAG pipeline: Intelligent document chunking, semantic search, and context management